PROGRAM
8th WORKSHOP IN MANAGEMENT SCIENCE
January 4-6, 2026
Santa Cruz, Chile
Hotel Santa Cruz
DAY 1 • JANUARY 4TH
| 14:00-14:45 | Registration & Welcome | |
| 14:45-15:30 | KEYNOTE SESSION (Plenary) Felipe Caro Professor of Decisions, Operations and Technology Management Susan Wojcicki Chair in Data Science and Innovation, UCLA | |
| 15:30-15:45 | Coffee Break | |
| TRACK A | TRACK B | |
|---|---|---|
| 15:45-16:10 |
Potential-Based Greedy Matching for Dynamic Delivery Pooling
Matías Romero
Columbia Business School
|
The Impact of LLM Adoption on Online User Behavior
Nicolás Padilla
London Business School
|
| 16:10-16:35 |
On the Estimation of a Markov Choice Model from Partial Inventory Data
Charles Thraves
Universidad de Chile
|
Design and Training AI Agents for Better Automation of Customer Service
Marcel Goic
Universidad de Chile
|
| 16:35-17:00 |
Exposure to last-mile delivery emissions: a novel data fusion approach
Franco Basso
Pontificia Universidad Católica de Valparaíso
|
Using sensor technology to evaluate the effects of a price promotion on store arrival times
Ignacio E. Inostroza-Quezada
Universidad de los Andes
|
| 17:00-17:30 | Coffee Break (Extended) | |
| TRACK A | TRACK B | |
| 17:30-17:55 |
Sourcing with Random Yields: Operational Hedging and Optimal Policies
Jan A. Van Mieghem
Northwestern University
|
The Illusion of the Click Economy in Direct Marketing: How Price Transparency Affects Online Conversions
Daniel Schwartz
Universidad de Chile
|
| 17:55-18:20 |
Buy Now, Pay Later: The Hidden Effects of Consumer Liquidity on Retail Prices and Inventories
Panos Kouvelis
Washington University in St. Louis
|
The Power of the Crowd: Experimental and Analytic Insights into Veracity Ratings and Misinformation Control
Richard Staelin
Duke University
|
| 18:20-18:45 |
Impact of Within-Session Price Increases on Consumer Behavior: Evidence from a Field Experiment
Ovunc Yılmaz
University of Colorado Boulder
|
Glass-Box Approach to Customer Feedback: Deriving Auditable Insights for Strategic Decision-Making
Roberto Mansilla
Nottingham University
|
| 19:30-21:00 | Dinner | |
DAY 2 • JANUARY 5TH
| 09:00-09:45 | KEYNOTE SESSION (Plenary) John Beshears Albert J. Weatherhead, Jr. Professor of Business Administration Harvard University | |
| 09:45-10:00 | Coffee Break | |
| TRACK A | TRACK B | |
|---|---|---|
| 10:00-10:25 |
How Managers Can Use Purchaser Performance Information to Improve Procurement Efficiency
Marcelo Olivares
Universidad de Chile
|
Diversity and Empowerment in Organizations
Nicolás Riquelme
Universidad de los Andes
|
| 10:25-10:50 |
Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers
Maya Balakrishnan
University of Texas at Dallas
|
The Impact of Information Systems on Experts' Decisions: Evidence from Physicians
Jorge Ale-Chilet
Universidad de Los Andes
|
| 10:50-11:15 |
No Rest for the Idle: The Impact of Downtime on Productivity
Hessam Bavafa
Wisconsin School of Business
|
Stereotyped Masculinity–Femininity of Tasks and Gender Differences in Overconfidence
Edgar Kausel
Universidad Católica de Chile
|
| 11:15-11:45 | Coffee Break (Extended) | |
| 11:45-12:30 | KEYNOTE SESSION (Plenary) Dina Mayzlin Robert E. Brooker Professor of Marketing University of Southern California | |
| 12:45-21:00 | Afternoon Tour with Lunch Included Colchagua Valley Wineries | |
DAY 3 • JANUARY 6TH
| 09:00-09:50 | KEYNOTE SESSION (Plenary) P. K. Kannan Dean's Chair in Marketing Science The Robert H. Smith School of Business, University of Maryland | |
| 09:50-10:00 | Coffee Break | |
| TRACK A | TRACK B | |
|---|---|---|
| 10:00-10:25 |
Beyond Empathy and Compensation: How LLMs Dismantle Justice Checklists and Anticipate Consumer Behaviour
David Díaz
Universidad de Chile
|
An Upper Bound to the Benefits of Implementing Positive Assortative Matching in Pooled Testing
Gustavo Saraiva
Pontificia Universidad Católica de Chile
|
| 10:25-10:50 |
Strategic Autonomy or Tacit Collusion? Rethinking Competition in Algorithmic Markets
Samridhi Vats
Purdue University
|
|
| 10:50-11:15 |
Deep Learning for Perishable Inventory Management
Ramiro Saltos
Universidad Diego Portales
|
Product Line Design with Frictions
Nicolás Pastrian
Universidad de O'Higgins
|
| 11:15-11:45 | Coffee Break (Extended) | |
| TRACK A | TRACK B | |
| 11:45-12:10 |
Commitment in Decentralized Emergency Medical Services
Gonzalo Romero
University of Toronto
|
Attentional habits: how repetition shifts attention from rational to heuristic
Omar Pérez
Universidad de Chile
|
| 12:10-12:35 |
Impact of Regulation on Deceased-Donor Liver Offer Acceptance and Patient Welfare
Shubham Akshat
University of Houston
|
A Gender-Blind Pay Gap? How Pay Expectations Are Perpetuating Pay Inequality in the Gig Economy
Francesca Manzi
London School of Economics
|
| 12:35-13:00 |
Incentive Design for Long-Term Retention of New Gig Workers
Natalie Epstein
Yale University
|
High-Fidelity Social Learning
Rosario Macera
Universidad Católica de Chile
|
| 13:00-13:30 | Closing Remarks & Group Photo | |
| 13:30-15:00 | Lunch | |